![]() After the download is complete, double-click on the executable and click Agree at the initial screen.Open your default browser and access this link ( here) to download the Norton Remove and Reinstall utility. ![]() This operation will remove any file belonging to Norton AV along with any remnant file that might be the cause for 8504,104 error.įollow the instructions below for step by step guidance on uninstalling your Norton product: This is a specialized tool that was internally developed especially for situations where the antivirus cannot be uninstalled conventionally. The vast majority of users encountering the 8504,104 error have confirmed that the issue was resolved entirely after they ran the Norton Remove and Reinstall tool. In case you’re still facing the same behavior, move down to the next potential fix below. So reboot your computer conventionally and repeat the action that is currently causing the 8504,104 error once the next startup is complete and see if the problem is now fixed. Before trying out a more permanent fix, you should start with a simple restart and see if the problem persists after the next startup. In this case, you should be able to fix the issue by using the Programs and Features menu to uninstall the conflicting 3rd party AV suite / AV scanner.Īs it turns out, this issue can also occur due to a common inconsistency that might appear due to some temporary files that are interfering with the updating/uninstallation procedure. ![]()
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